Bulk Market by City Style

Effective Date: 09/06/2025

At Bulk Market by City Style, we strive to ensure customer satisfaction. However, we understand that circumstances may require order cancellations. This Cancellation Policy outlines the terms and conditions for canceling orders placed on our platform.

1. Eligibility for Cancellation

1.1 Timeframe for Cancellation:
Orders can be canceled within 24 hours of placement. After this period, cancellations are not guaranteed as the order may already be processed for shipment.

1.2 Applicable Orders:

• Wholesale Orders: Eligible for cancellation only if not dispatched.

• Dropshipping Orders: Cancellation is allowed only before fulfillment begins.

1.3 Custom Orders:
Custom or made-to-order products cannot be canceled once production has commenced.

2. Cancellation Process

2.1 How to Request Cancellation:

• Email us at info@bulkmarket.in with your order ID and reason for cancellation.

• Alternatively, call our customer service at +91 2269719310 for immediate assistance.

2.2 Confirmation of Cancellation:
You will receive an email confirmation once your cancellation request is processed. If the order is not eligible for cancellation, you will be notified accordingly.

3. Refund Policy for Canceled Orders

3.1 Refund Processing Time:
Refunds for eligible canceled orders will be processed within 7-10 business days.

3.2 Mode of Refund:
Refunds will be issued to the original payment method used during purchase.

3.3 Deductions:
In case of partially processed orders, cancellation fees or deductions may apply. These will be communicated during the cancellation process.

4. Non-Cancellable Circumstances

4.1 Dispatched Orders:
Orders that have already been shipped cannot be canceled. You may refer to our Returns Policy for further guidance.

4.2 Promotional and Clearance Items:
Products purchased during sales or promotions are non-cancellable and non-refundable.

5. Contact Information

For any questions or assistance with cancellations, please reach out to us:

• Email: info@bulkmarket.in

• Phone: +91 2269719310

Our customer service team is available Monday to Saturday, from 9:00 AM to 6:00 PM IST.