Bulk Market by City Style

Effective Date: [Insert Date]

At Bulk Market by City Style, we strive to ensure your satisfaction with every purchase. Please review our return policy below to understand how returns and refunds are handled.

1. Return Eligibility

1.1 Defective or Damaged Products:
Products that arrive defective, damaged, or not as described are eligible for returns.

1.2 Return Window:
Return requests must be submitted within 7 days of delivery. Requests beyond this period will not be entertained.

1.3 Condition of Items:
Returned items must be in their original condition, unused, and in the original packaging with all tags and accessories included.

1.4 Non-Returnable Items:
The following items are non-returnable:

• Custom or made-to-order products.

• Clearance or sale items.

• Products specified as non-returnable on the product page.

2. Return Process

2.1 Initiating a Return:
To initiate a return, please contact us at:

• Email: info@bulkmarket.in

• Phone: +91 22 6971 9310

Provide the following details:

• Order number.

• Description of the issue.

• Photos of the product showing the defect or damage (if applicable).

2.2 Approval and Instructions:
Once your return request is approved, we will provide detailed instructions on how to ship the product back.

2.3 Return Shipping Costs:

• If the return is due to our error (e.g., wrong or defective product), we will cover the return shipping cost.

• For all other returns, the customer is responsible for return shipping fees.

3. Refunds

3.1 Refund Timeline:
Refunds will be processed within 14 business days after the returned product is received and inspected.

3.2 Refund Method:
Refunds will be issued to the original payment method unless otherwise agreed upon.

3.3 Deductions:
If the product shows signs of use, damage, or missing parts not due to our error, a deduction may be applied to the refund.

4. Exchanges

We do not offer direct exchanges. You may return the product for a refund and place a new order.

5. Contact Us

For further assistance with returns or any questions, feel free to contact us:

• Email: info@bulkmarket.in

• Phone: +91 22 6971 9310

Thank you for choosing Bulk Market by City Style. We value your business and are committed to providing the best service possible.